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2021-07-28
2021-07-28
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Recent Google Reviews

I just picked up my second vehicle throughout Direct Nissan and I had the pleasure to deal with Cristhian Santamaria my sales rep.He is always amazing, genuineand always take care of us!! Thank you Cris
Daiza Adams
Daiza Adams
15:30 26 Oct 21
Stevie Adams
Stevie Adams
23:12 25 Oct 21
Purchased my 2021 Nissan Rogue recently from Direct Nissan. the experience couldn't have gone any better.Chris (Sales) and Aarman (Finance services manager) helped me at every step along the way by answering any questions I had and guiding me through the paperwork and steps needed. They made sure that I was satisfied with the vehicle and experience. The experience from start to finish was very pleasant and smooth. Definitely would recommend Direct Nissan Dealer.
razan al mchalban
razan al mchalban
14:16 23 Oct 21
Very bad costumer serviceLong wait unfriendly dealing with high attitudeI will never come back again or recommend these guys to any one3 hours for oil changeAny Mecanic shop can do it within 15 minSo disappointedStay away from this location and safe your time
Belal Farha
Belal Farha
18:12 20 Oct 21
carlos aristizabal
carlos aristizabal
20:36 16 Oct 21
This dealership has really gone down on their service to customers with the new management and new computer system. They make us wait with false commitment and then blame the computer system for their inefficiency on managing their floor. Although I have been coming here for 5 years but never been more disappointed. I was told service would take 1 hr 30 minutes. After 40 minutes the car was not taken from it’s parking spot. Excuse given - we told you technicians need to be here. So I waited and after 1 hr 30 minutes still the car was parked and not taken for service. Now when I talk to the manager the only excuse he has is computer system gave different direction to technician ???? How come he does not know the very first service booked that day has not been taken in??? Surprising and pathetic….all this while I only see 3 cars booked. So they cannot even handle that now? This is NISSAN dealership
Vineet Khanna
Vineet Khanna
13:45 12 Oct 21
Avoid this place for your oil change! They will ruin your car just to make you to buy their services !! The maintenance was done without my presence! They said that my tire pressure was 11psi which contradicted to the Nissan connect report. Nonsense! It actually means flat tire and I did not arrive with “three flat tires” ! My car is 2019 after leaving the services my car got squishy noise! My car barely reached 20k km in mileage! It’s was purchased new and Direct Nissan suggested to change air filters, break fluid, and other parts!! That’s nonsense! Also they found 3 nails in 3 of my tires! Another nonsense! My car was in excellent condition and any small irregularities are being notified to me from Nissan connect ! I will escalate it They also accessed my Nissan connect from my car and deleted the report history. I called Nissan connect and had to investigate this as well. Another scam was that the tire psi when leaving direct Nissan was reported 35 on each but my screen showed 57 RT and three other tires were on 30s so I drove to Mr Lube, the guy left the air and set to 36 psi all four tires. I’m not sure if I can attach photos in this review It will be escalated and investigated They are a total SCAM!Update: October 7, 2021. Prior to filing vandalism report I took my car to two different mechanics. They both denied the statement of having a nail in my both front tires. Since then (it has been over 6 months) im driving my car with my old tires and it's perfectly running. Direct Nissan was trying to rip me off with their false report. Don't do business with them!
M A
M A
18:35 07 Oct 21
Clyde the Sales Manager was extremely rood. Unfortunate to be seeing him. Told me "you have a Nissan Quest there are only about 6 in world" ...
Bharat Chopra
Bharat Chopra
20:50 02 Oct 21
Suraj Keer
Suraj Keer
22:17 22 Sep 21
Tj Patel
Tj Patel
17:56 06 Sep 21
R Ta
R Ta
14:58 06 Sep 21
Needs better customer service, when asked for help with finding the number for 401 Dixie they didn't know the number and couldn't get it for me. Honesty and being helpful to potential clients should be a priority in this business. Won't be buying my car there...
P R
P R
14:51 04 Sep 21
Nitharshan Vasanthakumaran (Envyless14)
Nitharshan Vasanthakumaran (Envyless14)
06:12 27 Aug 21
Auto Parts /Service department are just great. I want to say thanks to Larry, for being so understanding and solving my tire issue right away. Thanks for working Larry, we need more employees like you.
Patricia Garcia
Patricia Garcia
13:38 19 Aug 21
Best sales man , Alex