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Recent Google Reviews
I came in 2021 after I saw a under panel come out my car but they all said after the 100 point inspection nothing was missing. I was convinced something came out the underbody but they said nothing happened. In 2023 I took my car to another shop and they said I was missing a engine under panel. They showed us were it was torn and how it ripped off so obviously.I went back in 2024 telling them I'm missing a part but they declined. And said there mechanic said everything was set.After the fact I was told it would have been covered if they recognized it. But they don't waited till my warranty was over to say they see a missing underbody panel.
Savraj Kalsi
22:31 27 Nov 24
Adam Jaskiewicz
21:45 22 Nov 24
Frank Statti
01:36 17 Nov 24
We recently leased a car from Direct Nissan, and my experience was excellent thanks to Cristhian Santamaria. He was professional, knowledgeable, and genuinely focused on helping us find the right car without any pressure. Cristhian took the time to explain options, answer my questions, and ensure I was comfortable with my decision. Even after the sale, he followed up to make sure everything was going well.If you’re looking for a smooth, no-hassle car buying experience, I highly recommend working with Cristhian at Direct Nissan!
Saamiya Khan
19:01 16 Nov 24
Had the great pleasure of been assisted by Jeremiah at this dealership. His knowledge and service was top knotch. Anyone looking to shop for a Nissan, this is the place to go.
Tony Xu
14:37 13 Nov 24
Minh Tran
20:56 26 Oct 24
Today,I bought Nissan Sentra from them, and it was a wonderful experience, and their Sales representative, Mr. Bashir was extremely cooperative and helpful throughout this process
FARHAN JAVED
03:00 24 Oct 24
I recently had an incredibly positive experience purchasing a pre-owned Nissan Kicks through Cristian, and I can't recommend this dealership enough. From start to finish, Cristian was very client-focused, ensuring that my best interests were always at the forefront of the process. Unlike most other dealership experiences I've had, this one truly stood out for its exceptional customer service. Cristian went above and beyond to make sure I felt informed, supported, and comfortable throughout the entire purchase. If you're looking for a hassle-free, positive car-buying experience, I highly recommend checking this dealership out!
Melissa Romualdi
18:27 23 Oct 24
Do not buy a nissan with cvt transmission. I bought garbage from these guys according to their service depth. Car broke down at 133000km and they refused to cover it. Thanks Nissan
Raj Dhanpaul
11:51 16 Oct 24
Just because your don't want to buy "peace of mind " extras.They are approving me for 11% Interest.If they have too many sales per day. They should have more people.I bought 3 cars till now, no other dealers did this. Direct nissan is not so transparent with your financing. Before this every financing agent showed me their screen, which bank is financing on what rate, everything was in front of me. Direct nissan people never showed me anything.Its all about satisfying their greed.After 3 weeks, I took my booking back.
Jagsharan Preet Singh
00:48 25 Sep 24
arsalan usmani
20:22 08 Sep 24
Just leased a 2024 Rogue SV in super black.Dealt with Jeremiah and Christian.Both are really professional and knowledgeable about the car and its offerings!We are returning customers of Christian who is also the finance manager now, he never disappoints, knows his stuff and is very pleasant to deal with!Direct Nissan is a fantastic dealership,I highly recommend anyone on a market for a Nissan should look no further than this place.We are super pleased with their service!
Habib Khan
01:50 07 Sep 24
Amazing service and honest advice on what you really need only. This is rare in these days. I was doing my cars service at this location since 2017. Highly recommend.
Ammar Basha
19:53 30 Aug 24
I've been getting parts for my 370Z for years from Direct Nissan. The parts department has always been very helpful. Always had a positive experience.
Dan Lui
21:41 28 Aug 24
We had a great experience here. All the staff are very welcoming and friendly. A special shout-out to Brandon in the service department—he answered all my questions and went above and beyond in helping us. Highly recommend!
Dave “Dave Diana”
19:40 28 Aug 24
Good service
tammam alloush
01:12 28 Aug 24
Just picked up our new car and what an amazing experience from start to finish. Thanks Diana Christie for all your help!
Manny Khan
15:57 15 Aug 24
This review is actually a 0 star rating. DON'T TAKE YOU CAR HERE! I took my Rogue to Direct Nissan (where I had bought the car) because my dash had a number of warning lights (distance sensor and brake fluid reservoir). They stated that my brake fluid was leaking onto the harness, that the Distance sensor needed to be replaced and the brake fluid reservoir needed to be replaced. Total cost was to be $5,375. I left (after paying the $157.07 for the analysis) and took my car to an independent garage that I use regularly. They fixed all my problems for $274! A year from now we will be deciding on a new vehicle. It will not be a Nissan.
Maxine Fawcett
18:53 08 Aug 24
Pathetic Customer Service. Their behavior totally changes after you buy a vehicle. Before buying they behave nicely. After that everything changes. These people commit different but never provide you customer satisfaction. Pathetic people. They don't know even how to behave.BIG ZERO for their service.I asked them to provide information about management guys, they refused to provide contact info...
RAV
14:49 25 Jul 24
Great dealership. The salesmen I dealt with, Chris and Jeremiah, were helpful, friendly, courteous, any not at all pushy. Moe in the finance department was also great. I would definitely recommend this dealership.
Hakan Haytaoglu
22:38 20 Jul 24
Nice and very welcoming staff. They offered competitive prices and did not charge labor for a couple of jobs that were done on my car.
AbuBakar Ahmed
14:39 13 Jul 24
Nikhil Wadhawan
22:28 06 Jul 24
George and Jeremiah are amazing.Very patient with people like me who hate car shopping.
Raheema Saleh
17:17 10 Jun 24
Leased a car from this dealer 5 years ago, without dealing with sales associate.Came back this year at the end of the lease and was disappointed. Went to check out the Rogue with Diana who was professional and polite. While looking at the numbers, kept asking if that price included tax and that it was a monthly payment. Diana mentioned potentially further discount if we were to return with an additional customer.Returned two weekends after with an additional customer and ready to make two deals. Spoke to Christian this time. Christian gave us completely different prices from Diana. Christian also lied about the price offered for the returning vehicle. When asked about the price given two weeks prior, Christian rudely said "we don't discount cars here". Upon further conversation, Christian advised that the price given to us two weeks prior didn't include taxes (even though we kept asking to confirm). Did not feel good about the customer service from Christian and were disappointed about wasting our time coming back here.Went to Honda (next door), Hyundai and Toyota who gave us more for the returning vehicle and better prices.
Art Vern
18:18 03 Jun 24
We recently purchased Nissan Rogue 2023 from Direct Nissan Mississauga location.We had an excellent experience with sales & leasing consultant Diana Christie, Diana is highly professional, friendly, & helpful. We would like to consult with her even in future for any vehicle purchase. We would be happy to refer our acquaintances and friends to take help from her for purchasing vehicles.
navida masood
00:34 01 Jun 24
I’m from Guelph, and my local Nissan dealerships seemed to have a hard time finding what I was looking for. So we made the drive to Mississauga, and it was well worth it. I had a great experience buying my Nissan Kicks. Mo was exceptional in sales, ask for him if you want a hassle free, straight forward deal. Then Cristhian facilitated the sale with pure professionalism.Will be returning here for our next cat. .
Jeni T (Teets)
17:24 30 May 24
Save your time, money, energy and don't buy a Nissan. Its best you go somewhere else. This isn't the first time signs of negligence came to light with this dealership. The downhill journey started after I took my car in for service to this location was a few months ago and asked them to check the steering rack as it was making noises and had already been warrantied the year prior, the techs dismissed anything being wrong with the car and noted that everything is normal. The moment I got in the car, the noises were all there. I'd like to mention that I am mechanically inclined and had a feeling that there is something wrong with the car. I took my car to a shop near by & paid out of pocket to inspect my vehicle and no surprise to what they found. A noisy, defective steering rack which is meant to be covered by warranty. The first time my steering rack acted up, it took nissan techs took weeks to figure out whats wrong in the past & this time they couldn't even explain to me why the steering rack continues to act up. The shop I took it to uncovered the issue in less than an hour.The second incident was the most recent, I bought brand new tires from them, they installed them and they took them off however, they didn't inspect the tires as they failed to note a bulge in the tire until it was time for another seasonal swap but thats not the issue. The self-righteous "service advisor" that called me proceeded to open the call with "I have some very bad news for you" and thats when I started to get concerned and proceeded to ask for clarification, the moment I questioned what he said he proceeded to raise his voice and told me "Sir, You need to calm down", I was calm until he said that. He also suggested I take car to Green Active Ross or Canadian Tire for warranty because Nissan does not deal with warranties. I found that confusing, so I called multiple locations and no surprise here once again, they said "we have no idea what he is talking about, we do not warranty tires sold by other businesses". Spoke to the manager and his response was "I will talk to him" then proceeded to offer me a backhanded discount on new tires to rectify the situation. Additionally, the manufacturer confirmed that a bulge in a tire occurs due to impact, poor installation, of manufacturer defects. The tires didn't see much use as I travel for work and spend most of my time in a rental while my vehicle remains parked most days. Of course there is nothing that suggests impact on my low profile tires and rims, usually there are obvious signs of impact.This isn't about the tire nor the customer being right, its about the customer experience, negligence, standard of service, TRUST, and of course, safety.My lease is up soon, I am now looking at terminating my lease agreement with Nissan as I have no faith in their quality of service and customer service. We have three vehicles up for replacement and there is no way I am putting anyone in my family through the struggle of dealing with this kind of service and quality.Ps. I had another incident where Nissan tried to give me the run around and avoid fixing damages caused by their negligence.To the owner, your service advisor Brandon is by the most professional, competent, and helpful member of your team, I suggest he trains the guys I spoke with.
Bassem Miri
02:24 23 May 24
Irsa Anwar
18:29 30 Apr 24
This dealership is just for money making. Charges extra for everything compare to other Nisaan dealerships. I would not recommend this dealership to anyone !
Shreya P
20:40 25 Apr 24
Nimi B
13:05 22 Apr 24
Cristhian Santamaria is amazing at what he does! The whole process was smooth and informative.
Syed Rizvi
22:46 17 Apr 24
osama hanif
22:24 14 Apr 24
I purchased a used car from this dealership less than two months ago, and I'm extremely dissatisfied with the experience. Within this short time, the car has required $1,000 in repairs. I've reached out to the dealership about this issue, hoping for some support or assistance, but all they offered me was a discount on a warranty. This is unacceptable, especially considering my past experiences with other dealerships.In previous purchases elsewhere, dealerships have promptly addressed issues such as scratches and mechanical problems at no cost to me. I expected the same level of service here, especially since the initial purchase experience was pleasant. Unfortunately, this dealership has failed to meet my expectations in terms of customer service and post-purchase support. I won't be returning here and wouldn't recommend them to anyone else.
Satwinder Johal
15:33 12 Apr 24
After visiting 4 different nissan dealership , we decided to purchase our car from Direct nissan and we couldn't be happier. Price was the lowest, no upsell, timely delivery, thorough explanation of the process and a buying experience free of typical negotiations are the highlights of our experience. Christian is a Rockstar and very intelligent, he was able to foresee our questions and and patiently answers all of them. Arman is the most soft spoken person at a senior leadership position.Thank u Cristian , Arman and Team Direct Nissan.
Nitin Gupta
23:46 01 Apr 24
Service people are not cooperative. Sales people are good and informed about vehicles
Muhammad Yousaf
00:50 30 Mar 24
We have been customers of Nissan Battleford, Mississauga for quite some time. And Christian Santamaria, being an important part of it’s Sales Team, has been very helpful in fulfilling our need for suitable vehicles. Thank you and best wishes.
Imran-ul Haq
17:25 27 Feb 24
Salim - Taszeem
15:25 23 Feb 24
Horrible "service". Avoid avoid avoid!Response to Owner: Naiel was part of the problem, so I won't being doing that. "Service" still clearly horrible; if you truly wanted to make things better, look for my number and call me.Update: still no contact by the dealership. Not surprised. Still stand by the advice to avoid!
David McIsaac
22:31 17 Feb 24
I got my car service done this time and it was very professional. I was free in an hour. Very professional staff
Abby_exploring _best options
20:04 15 Feb 24
I purchased my Nissan Rogue from Direct Nissan few weeks ago. Cristhian at Direct Nissan helped me with the purchase of my first car in Canada. He is very talkative and knowledgeable salesperson and I enjoyed dealing with him. He gave me a good deal on my car. He was quick to reply to my questions and helped me with all the necessary documents of the car I asked from him. I would recommend connecting with Cristhian for any car enquiry at Direct Nissan. I am sure he would give you a great deal just like the one he gave me on my Nissan Rogue.
Shantanu Lale
23:25 14 Feb 24
As a newcomer to the country, I approached purchasing a vehicle with a mix of excitement and apprehension. However, my experience at Direct Nissan dealership quickly alleviated any concerns I had, and I couldn't be happier with the entire experience. From start to finish, the process was smooth and hassle-free, thanks in large part to the amazing assistance provided by Diana. She went above and beyond to ensure that I had all the information I needed to make an informed decision. Aarman, the finance manager, also deserves recognition for his outstanding work. He walked us through the leasing process with clarity and transparency.What stood out to me the most was everyone’s genuine care and commitment to customer satisfaction. I highly recommend Direct Nissan dealership to anyone in the market for a new car, and I can't thank Diana & Aarman enough for her exceptional service. Thank you to the entire team at Direct Nissan, for an outstanding experience!
Adrian Quadros
16:00 08 Feb 24
We bought the Qashqai from Bashir, he was very helpful throughout the process. Very humble and knowledgeable. Highly recommend him for top notch customer service.
Mohammed Ali AL-Haboobi
17:16 29 Jan 24
Awesome dealership, would recommend! Cristhian was great to work with
Michael Lipman
20:51 25 Jan 24
What a great customer service we received from Mr Bashir, very nice and polite person. there is a mistake on website which was causing confusion but this person was so hamble and tried to explain everything and finially we came to to know that website was making all confusion. highly recommend this person and we ended up to buy Nissan Rogue SV Midnight edition (Nissan please fix on website that its not totally a different model, its SV upgrade version) thanks to Mr Bashir again and highly recommend this person...
Ray Masood
19:26 25 Jan 24
This is a good dealership. They used to have better staff especially at the front desk. I have not gone through any problems with them except when I bought my car since their associate made me pay more money for stuff that were optional without telling me. They also have a nice shuttle service for people who are dropping off their vehicles for service.
Tamer Elkateb
14:47 20 Jan 24
I received a complimentary car vacuum, but it was not a great job . I was left disappointed 😞.
Frances Nelson
10:20 12 Jan 24
We had a smooth transaction when buying our vehicle in this dealership. Thanks to our sales consultant, Cristhian, for providing us with a high level of professionalism and customer service.
Kenneth Reforma
03:38 04 Jan 24
I bought my 2023 Nissan Rouge SV last week from Direct Nissan. Cristhian Santamaria gave me a best service and professional help. Followed his recommendation I chose a more safe model. Overall experience was really good. I am really very happy with his service.
JingWu
22:15 31 Dec 23
Great service from Diana Christie! Excellent interaction and support from her. It made the buying process easier and enjoyable. Customers are served with great attention. Thank you!
Alpesh patel
16:05 19 Dec 23
I had a financial emergency and couldn't go through with the car deal or even afford car insurance, unfortunately and had to keep my trade in. I begged and pleaded for my $1000 deposit back all they could do was waste my time and keep trying to refinance me for $ 0 down. Absolutely pathetic and heartless 0 compassion. I even tried to reason and get my car serviced with them. Delership Giving me dirty looks not responding to my emails still ( MOHAMED ) WHAT A SHADY CHARACTER. Don't act like you're trying to resolve this now you had your chance. just terrible
chris dib
07:56 19 Dec 23
